Regarding shipping arrangements during the Obon holiday period.
Thank you very much for using SILKFULL.
Regarding shipping arrangements during the Obon holiday period, please see the schedule below. We would appreciate your confirmation.
■Regarding the shipment of ordered products, the logistics center will be closed on the following dates. We sincerely apologize, but we will not be able to ship products during the following period.
Closed: August 14th (Thursday) - August 17th (Sunday)
*Please note that on Monday, August 18th, when shipping resumes, logistics are expected to be very congested, so please be aware that there may be delays in the delivery of products to customers.
*Please note that delivery may be delayed due to traffic congestion or other delivery circumstances. Thank you for your understanding.
■ Regarding Inquiry Response: We are currently operating as follows for inquiry response.
*Business hours (Weekdays 9:00 AM - 6:00 PM)
*Excluding Saturdays, Sundays, and public holidays. We will do our best to contact you as soon as possible, but please understand that there may be a delay if we receive a large number of inquiries.
We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.

