FAQs / Changing Your Subscription
How often should I give it?
We recommend giving it daily.
How much should I give?
1 bag/day for cats weighing 3-5 kg
For cats over 5Kg or with high BUN values, 2 bags/day (morning and night)
Are there any side effects?
Since no chemicals are used, there are basically no side effects.
Can it be used in combination with medicines?
If used together, it is recommended to wait at least 3 hours before taking the medicine.
Can kittens also take it?
It is not a medicine, so it can be given.
Can dogs also take it?
It can be ingested.
How long does it take to feel the effects?
Depending on your age, weight, and lifestyle, the odor from your bowel movements will be reduced for about a week. The BUN value will improve for about 1 month.
How long does it take for delivery?
It will take about 3 to 5 days from the date of order.
Delivery times may vary depending on payment status, shipping destination, and season.
Is there an expiration date?
It is one year from the date of manufacture. Please check the expiry date on the back of the pouch.
おトク便お届け便とは？
送料無料で、おトクな定期便を定期的にお届けします。
配送料はいくらですか？
基本の国内配送料は300円（税込）
【おトクお届け便（定期便）は送料無料】
Cozy Milk3本入と15本入は600円（税込）
プレミアムウェットフード、サプリおやつ、しるるんピューレは6袋まで300円（税込）、7袋以上は600円（税込）となります。
ジャーキーは3袋まで300円（税込）、4袋以上は600円（税込）となります。
グッズはペットボトルカバー、トリーツ缶は300円（税込）、バッグは600円（税込）となります。
海外配送料は下記となります。
・アジア 3,500円
・オセアニア 3,700円
・北米 3,500円
・中南米 5,400円
・ヨーロッパ 3,000円
・中東 3,200円
・アフリカ 4,400円
＊海外の配送はおトクお届け便（定期便）でも送料がかかります。
＊海外の配送は肉類を含んだ商品の発送はできかねます。
How do I cancel my subscription?
You can cancel your subscription from the membership page . Please be assured that there are no conditions for cancellation.
