Delivery and inquiries during Golden Week

Thank you for always using SILKFULL.

Please see below for information regarding shipping and inquiry responses during Golden Week.

■ Regarding shipping of ordered products

Closed: Sunday, May 3 - Wednesday, May 6

Orders placed after 1 PM on Friday, May 1 will be shipped sequentially starting Thursday, May 7.


*Please note that deliveries may be delayed due to traffic congestion or other delivery circumstances.

■ Regarding inquiry responses

We will be closed from Saturday, May 2 to Wednesday, May 6.

Inquiries received during the above period will be answered sequentially starting Thursday, May 7.

*Business hours (weekdays 9:00 AM - 6:00 PM)

We will do our best to respond as quickly as possible, but please understand that there may be a delay if we receive a large number of inquiries.

We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.